Contact us
Have a question, found a bug, or just want to share feedback? We would genuinely love to hear from you. The quickest way to reach the Word Unscrambler team is by email.
Email us
We are a small team and we read every message. We typically respond within 2–3 business days.
What people usually write about
- General questions — about the tools, the games, or how something works.
- Bug reports — something looks wrong or won't load.
- Feature requests — an idea for a tool, game, or improvement.
- Privacy & terms — questions about your data or our policies.
Before you reach out
If your question is about word validity or dictionary differences — for example why a word is accepted in one game but not another — our dictionary comparison guide covers the most common questions about TWL, SOWPODS and the Words With Friends word list. You may also find an answer in our word-game guides.
If you are reporting a bug, it helps us a lot if you include:
- the device and browser you were using (for example, "iPhone, Safari" or "Windows, Chrome");
- which page or tool you were on;
- what letters or settings you had entered when the issue happened.
Privacy
Anything you send us is used only to respond to your message. We do not sell or share it. For full details on how we handle data, see our Privacy Policy.